1. Overview
This Privacy Policy explains how Digital Education Systems Pty Ltd (“we”, “our”, or “us”) collects, uses, and protects information in connection with the Sprint Central™ operating system (“Sprint Central™” or “Software”).
Sprint Central™ is designed as a local-first, privacy-respecting system. We do not collect personal data beyond what is necessary to activate licences, maintain system integrity, or comply with legal obligations.
By installing or using Sprint Central™, you agree to this Privacy Policy. If you do not agree, you must not use the Software.
2. Who We Are
Sprint Central™ is a software product developed and distributed by:
Digital Education Systems Pty Ltd
Email: Accounts@sprintcentral.com
3. What We Collect
Sprint Central™ has been built to avoid collecting personal information wherever possible. However, in limited cases, the following data may be collected:
3.1 Licence and Activation Information
When activating Sprint Central™, we may collect:
- Device ID, hostname, and system checksum
- Licence key or serial number
- Activation timestamps
- Software version and build information
This data is used only to verify licence validity and prevent unauthorised use.
3.2 Support Requests
When you contact support, we may collect:
- Your name, email address, and organisation (if provided)
- System logs or diagnostic data you choose to share
You provide this information voluntarily to receive support or assistance.
3.3 Website and Analytics
When visiting our website, we may collect non-identifiable data such as:
- IP address (anonymised)
- Browser type, pages visited, and referral source
- Cookies or session identifiers used to improve website performance
This information cannot identify individual users.
3.4 Optional Online Services
Certain optional features (such as licence verification, update checks, or telemetry) may transmit minimal, anonymised data to our servers. These services can be disabled in most cases without affecting the core offline functionality of Sprint Central™.
4. Data We Do Not Collect
Sprint Central™ does not:
- Monitor, record, or transmit your local files, user accounts, or documents
- Scan the content of your drives
- Send classroom, student, or business data to our servers
- Collect payment information directly (all payments are handled via secure third-party processors)
We do not sell, trade, or rent personal data. We have no interest in profiling or behavioural analytics.
5. How We Use Collected Data
Where limited data is collected, it is used solely for:
- Licence activation and renewal
- Customer support and troubleshooting
- Legal compliance or audit requirements
- System improvement and performance optimisation (aggregate and anonymised)
We do not use collected data for marketing, resale, or advertising.
6. Data Storage and Security
6.1 Data collected during activation or support may be stored on secure servers located in Australia or with reputable international cloud providers.
6.2 We use administrative, technical, and physical safeguards to protect data against unauthorised access, disclosure, alteration, or destruction.
6.3 Access to data is restricted to authorised employees or contractors who require it to perform their duties.
6.4 While we take all reasonable precautions, no system is entirely immune from risk. You acknowledge that any data transmitted to us is done at your own risk, and Digital Education Systems Pty Ltd is not responsible for data intercepted, lost, or corrupted in transit.
7. Data Retention
7.1 We retain only the information necessary to fulfil the purpose for which it was collected.
7.2 Activation records and licence validation data are retained for the duration of the licence term and for a reasonable period thereafter for audit purposes.
7.3 Support correspondence may be retained for up to 24 months to assist in future service requests, after which it is securely deleted or anonymised.
7.4 You may request deletion of your data at any time by contacting us at accounts@sprintcentral.com